All Orders Go Through Our Website. To Place an order, select the Item (s) in the quantity and sizes you wish to purchase and add to your basket. Proceed then to the checkout page to fill out your personal details and complete payment. Please check that all information given is correct to avoid any delays in receiving your Order. If you would like to discuss this further will one of our team please contact us

-Once you have placed your order you will receive a confirmation email, outlining your order details. To ensure this email doesn’t filter into your Junk/spam, please add support@versaapparel.com as a contact. If you do not receive a confirmation email please contact our team.

-An Oversized fit runs throughout our collections unless stated otherwise. -To achieve the signature VERSA look, we recommend staying true to your usual size.

-For more information on sizes please check out the size reference guide on each product page, this can be found under the size selection field. - Alternatively, take a look at our Size Guides.

We Ship using both Parcel force & Royal Mail services. From time-to-time we may use a different courier service.

-Our Checkout is powered by one of the leading payment gateways Stripe.

-We recommend washing your VERSA pieces on a cool 30 degree wash inside out and allowing to dry naturally. Do not tumble dry. -Cool iron on reverse.

Due to high volumes of enquires please allow up to 48 Hours for Team VERSA to respond. Sending multiple messages can cause significant delays to both yours and other enquiries so please only email once.

Based on the information provided by our couriers and taking into account scheduled upcoming postal strikes our recommended last delivery dates for Christmas Delivery are: ​ UK Standard Delivery (2-3 Days) Orders to be placed by 3pm on Monday 19th December 2022 UK Express Next Day Delivery Orders to be placed by 3pm on Tuesday 20th December 2022 Please Note - Outside of these dates we are unable to guarantee delivery of orders in time for Christmas. Unfortunately at the present time these dates are only applicable to orders within the UK. If you would like more information on international shipping or wish to discuss further please contact our Support Team at support@versaapparel.com.

-Once your order has been dispatched, you will receive a confirmation email, outlining your order tracking details. To ensure this email doesn’t filter into your Junk/spam, please add support@versaapparel.com as a contact. If you do not receive a dispatch email please contact our team.

Orders are shipped Monday- Fridays excluding bank holidays. Standard delivery takes between 2-3 Working days

Yes, most of our nominated couriers require a signature on delivery.

- Within the UK: Standard 2-3 Days Delivery: Free Next Day Delivery: £6.99 Orders for Next Day Delivery need to be in before 3pm (Mon-Fri) otherwise will be sent out the following day. - Europe: Start From £9.99 - ROW- Start From £25.00 International orders maybe subject to local authority import taxes and custom duties. Please Contact Team VERSA to discuss.

-Duties and Tax are not applicable to any UK Orders. -However if you are ordering from Europe, The US or ROW please note you may be subject to additional duties and tax charges. We are unable to predict or control these charges. For further information please contact your local customs office before placing an order.

If something isn’t quite right and you need to return your item, you can do so within 14 days of receiving your order. All items must be returned in an unworn and unaltered condition, along with original tags attached and packaging. - To find out how to return, please follow steps highlighted in the ‘How to return my items’ section.

Firstly, please email support@versaapparel.com if you are going to return an item. You can return your items back to us via your chosen courier/postal service. We advise you to use a trackable service and retain proof of postage for your records as we are not liable for any items which are lost in transit. Please send all returns to the address below: Versa Apparel The Deep Business Centre Tower Street Hull HU1 4BG United Kingdom Kindly note that returns cannot be refunded. This includes Duties and Taxes paid on delivery.

Refunds will take up to 10 working days and once accepted and processed, will be credited to the account via the original payment method.

Unfortunately we cannot accept returns on sale items or gift cards.

-Once we have received your order, you will receive a confirmation email and we will begin to process your refund. To ensure this email doesn’t filter into your Junk/spam, please add support@versaapparel.com as a contact. If you do not receive a confirmation email please contact our team.

We do not offer exchanges. If you require an alternative size/Style or colour, we recommend returning the original item for a refund and repurchasing.

-We aim to be as efficient as possible with each and every VERSA Order, however If In the unfortunate event you do experience an issue please contact our Support Team at support@versaapparel.com.

-We want to get your new threads to you as quickly as possible; therefore once the order has been placed we are unable to make any amendments.

-We want to get your new threads to you as quickly as possible; therefore once the order has been placed we are unable to cancel your order. - If you would like to discuss this further with one of our team please contact us support@versaapparel.com.

- See here for all the ways you can contact Team VERSA. Contact Team